Hayden Turner

Automated deployment processes using infrastructure as code tools to enhance efficiency

Monitored cloud performance and proactively resolved issues to ensure uptime

Developed backup and disaster recovery strategies for critical applications to mitigate risks

Conducted training sessions for staff on cloud technologies and best practices

Assisted in troubleshooting and resolving cloud systems issues to maintain operational continuity

Created scripts to automate deployment and maintenance of public cloud resources

Configured and managed firewalls to protect network infrastructure

Ensured uptime and maintenance of battle control system-fixed (BCS-F) for operational readiness

Troubleshot, replaced, and reconfigured hardware to uphold system integrity

Monitored performance logs and server event logs to guarantee optimal system stability

Created and managed support tickets, maintaining functionality of a 24/7 operational watchfloor

Supported local users with server application-related issues to enhance productivity

Administered system configurations and user accounts across multiple platforms for streamlined access

Awarded meritorious advancement to E-5 and Navy and Marine Corps Achievement Medal

Led 15 sailors as Communications Watch Officer, overseeing millions of message transmissions for over 2000 tactical customers

Managed three server enclaves and multiple domain controllers to ensure global system availability

Troubleshot systems and performed daily maintenance to maximize stability and minimize downtime

Documented technical requests in enterprise network management system for timely resolution

Operated legacy naval systems to maintain mission flexibility and fleet readiness

Developed standard operating procedures to enhance training support and streamline operations

Trained sailors, facilitating 22 qualifications across various roles including system operators and communications watch officers